Save up to 80% on your wage bill with a dedicated, fully-managed offshore team member.
Order entry, application submissions, and process and stakeholder engagement.
Calls ( subject to your phone system ), chat, emails, and various CRM usage.
Follow up stakeholders on outstanding requirements, checklists, and customer liaison for service provisioning.
Workorders, purchase orders, worker or contractor availability, and confirming jobs ( calls, emails, CRM, texts, calendars ).
Outstanding services provision, additional work booking, and finance team liaison.
Answering queries, dealing with issues, complaint management , and customer feedback.